General Conditions

1. Validity of general conditions

1.1 The General Conditions given below are applicable to all quotations issued by Antwerp Management School and all contracts concluded by it which have as their subject the provision of training courses in the widest sense, except when any legal or statutory condition stipulates otherwise or when any deviation herefrom is expressly stated in writing in any individual contract.

1.2 By the sole fact of registering for a training course organised by Antwerp Management School, the client is regarded as having taken cognisance of these General Conditions and also to have accepted them, except when the parties expressly deviate from this in writing.

1.3 The text of these General Conditions is available on the Antwerp Management School website at www.antwerpmanagementschool.be and will be sent to every interested party on request.

1.4 These General Conditions take absolute precedence over the client’s general or special conditions of quotation or contract, even if the latter stipulate the opposite.

2.Terms of payment

2.1 Accounts and invoices issued by Antwerp Management School are payable at the address of its administrative headquarters, thirty days after the date of the account or invoice, except when different terms of payment are stated on the account or on the invoice. Payment must be effected by direct payment or bank transfer of the amount due into the Antwerp Management School account number which is given on the account or invoice.

2.2.1. For part-time executive master programs (60 study points spread out over 2 academic years), the following payment rule applies:

  • an advance payment of 60% at the time of registering for the program;
  • the balance of 40% during the month of April following the start of the program.

For the payment of each of these installments a separate account or invoice will be sent out by Antwerp Management School on each occasion. When a participant cancels after one academic year, the full amount of both invoices will still be due to Antwerp Management School.

2.2.2 For full-time programmes of one academic year a deposit has to be paid within 15 days after acceptance for the program and the balance within 14 days after the start of the program. The deposit is non-refundable except in cases of force majeure.

2.3 In the event of the non-payment of the amount due on the due date, the client is lawfully and without further notification liable for the payment of interest as from the due date at 12% a year on the amount outstanding, increased by a flat-rate compensation amount of 15% of that amount, with a minimum of 50 Euros.

2.4 The non-payment of any invoice or account on the due date has the result of making all invoices and accounts still outstanding immediately payable by the client, even those not due, without taking into account the previously permitted conditions of payment.

2.5 The payment without any reservation of a part of the invoiced amount applies as acceptance of that invoice.

2.6 Partial payments are accepted by Antwerp Management School subject to all reservations and without prejudice. They are first allocated to any legal costs incurred, then to the interest due, followed by the flat-rate compensation and finally to the principal. Antwerp Management School reserves the right to cancel any services not yet provided or to suspend the performance thereof on condition that it informs the client of this beforehand in writing.

2.7 The prices charged by Antwerp Management School are published exclusive VAT. Antwerp Management School has the obligation to charge VAT for in-company training and contract research services. As of September 1, 2008, VAT is also due for open enrolment programmes; only Master after Master programmes will remain exempt.

3. Antwerp Management School’s deontology

3.1 Antwerp Management School, its members of personnel and its independent collaborators undertake not to make public nor to make use of any information with regard to the client, of which they might obtain knowledge in the exercise of their assignment, without the express consent of the client.

3.2 Antwerp Management School, its members of personnel and its independent collaborators are bound to a duty of discretion in respect of the hierarchical guidance of the client and in respect of anyone with regard to the persons who have taken part in the training activities and with regard to anything which was revealed during the training activities.

4. Cancellation of registration

Your course registration may be cancelled only by means of a standard letter, a registered letter or email.

For all programs and courses, except the fulltime master programs for recent graduates:

4.1.1 If your registration is cancelled more than 90 days before your course begins, you will not be charged for the course;

4.1.2 If your registration is cancelled more than 30 days before your course begins, you will be charged 20% of the course fee;

4.1.3 If your registration is cancelled more than 15 days before your course begins, you will be charged 40% of the course fee;

4.1.4 If your registration is cancelled less than 15 days before your course begins, you will be charged the entire course fee;

4.1.5 A replacement participant can be chosen by the participant requesting the cancellation, until seven business days before the commencement of the program. If this proposed participant meets the applicable program requirements and is accepted by the Program Director, the registration change shall be implemented, upon payment of an administrative fee of 150 euros (excl. VAT).

For all fulltime master programs for recent graduates:

4.2.1 If you cancel your registration before the start of the program, we will refund the full tuition fee, minus the deposit and an administrative fee of 100 euros.

4.2.2 If you cancel your registration before the end of the second program month, we will refund 50% of the tuition fee, minus the deposit and an administrative fee of 100 euros.

4.2.3 If you cancel your registration after the second program month, refunds are no longer possible.

5. Cancellation, postponement or changing of a training course

5.1 Antwerp Management School reserves the right to cancel any training course, move it to another date, change the content, the terms and conditions or the location of it if, despite all its efforts, the circumstances (e.g. too few registrations, illness or accident of lecturers, etc.) compel it to do so.

5.2 On cancelling a training course Antwerp Management School shall refund to the client the full amount of the registration fee paid. In the event of postponement of the date of a training course for more than three months, the client also has the right to request a refund of the full amount of the registration fee paid.

5.3 In the event of postponing the date of a training course by a maximum of three months or in the event of changing the content, the terms and conditions or the location of a training course, the client can only opt for cancellation against payment of 10% of the registration fee, with a minimum of 65 Euros, as compensation for administrative expenses.

6. Applicable law and disputes

6.1 Belgian Law is applicable to the legal relationship between Antwerp Management School and its clients.

6.2 All disputes relating to the realisation, interpretation, performance, non-performance and termination of Antwerp Management School’s contracts with its clients, fall under the jurisdiction of the courts of the judicial district of Antwerp.